Troubleshooting HeyReach Table Sync Errors: Need Help!

Having an issue syncing a Table to HeyReach. Keeps popping up with an error. Any ideas what I'm doing wrong? I'm able to select my "Heyreach account" and "Campaign ID" under the "add enrichment"

4 comments

Julian S.
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Based on the error you're experiencing, there could be a few common reasons for the sync issue:1. API Key Configuration: • Make sure you've correctly added your HeyReach API key to Clay • Double-check that your API key is valid and properly copied from HeyReach (find it under 'Integrations > HeyReach API') 2. Required Fields Setup: • Ensure you've mapped all necessary fields like First Name, Last Name, and Personal LinkedIn URL • Verify that your custom fields exactly match the ones in your HeyReach sequences 3. Data Format Issues: • Check that your field values are properly formatted with double quotes where needed • Look for any extra spaces, punctuation, or hidden characters that might cause parsing errors 4. Campaign Requirements: • Confirm that you're using an active HeyReach campaign (new campaigns cannot be created within Clay) • Verify that the campaign is properly set up as a lead listIf you're still experiencing issues after checking these points, you may want to request human support for further assistance. Sources: Heyreach integration overview | Documentation | Clay University HTTP API with JWT authentication | Documentation | Clay University Write to table integration overview | Documentation | Clay University
Tanvi R.
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Hi Julian, thanks for reaching out! Do you mind sending the link (url) to the table so we can take a look? https://downloads.intercomcdn.com/i/o/w28k1kwz/1347419411/65baf32e1d2a789ffba395c6d35c/CleanShot+2025-01-22+at+_42I1FzxXHf%402x.png?expires=1738613700&signature=6c0fada5d588a3b5c90def9b00f4c6dcb54ea3b0b1cdd124d83ff558929d5cbb&req=dSMjEc1%2FlIVeWPMW1HO4zVws4pkxDFevgvYjA82bedBeSA%3D%3D%0A
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