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Unable to Cancel Subscription: Button Not Working

Avatar of Carmela O.Carmela O.
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Hey Clay S. I’m trying to cancel my subscription but the “Cancel Susbcription” button is unresponsive.

3 comments

  • Avatar of Channeled
    Channeled
    APP
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    Here's how you can cancel your subscription through the settings menu: 1. Go to Settings 2. Navigate to Plans and Billing 3. Click Cancel PlanIf you're still experiencing issues with the cancellation process, please ask for a human agent in this conversation to help you resolve the technical problem. Source: Change Your Plan, Cancel Your Plan, Restart Your Trial

  • Avatar of Channeled
    Channeled
    APP
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    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.