Unable to Cancel Subscription: Button Not Working

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Hey Clay Support I’m trying to cancel my subscription but the “Cancel Susbcription” button is unresponsive.

· Sorted by Oldest

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Here's how you can cancel your subscription through the settings menu: 1. Go to Settings 2. Navigate to Plans and Billing 3. Click Cancel PlanIf you're still experiencing issues with the cancellation process, please ask for a human agent in this conversation to help you resolve the technical problem. Source: Change Your Plan, Cancel Your Plan, Restart Your Trial
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APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
Here's how you can cancel your subscription through the settings menu: 1. Go to Settings 2. Navigate to Plans and Billing 3. Click Cancel PlanIf you're still experiencing issues with the cancellation process, please ask for a human agent in this conversation to help you resolve the technical problem. Source: Change Your Plan, Cancel Your Plan, Restart Your Trial
Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.