Hi! Can someone help me to resolve this issue? I am trying to run a zenrow and getting this error pop up. We still have credits, plenty of them so I do not think its related to that as suggested by the AI support. Error -
{"code":"AUTH004","detail":"This account has reached its usage limit. Purchase a new subscription to continue using the service.","instance":"/v1","status":402,"title":"Usage exceeded (AUTH004)","type":"https://docs.zenrows.com/api-error-codes#AUTH004"}
I tried command + shift + r already [which usually helps clear issues] and it did not for this.
The error you're encountering suggests an issue with your ZenRows account, not your Clay credits. This error typically means your ZenRows account has reached its usage limit. To resolve this: 1. Check your ZenRows account balance and usage. 2. If needed, purchase additional credits or upgrade your ZenRows plan. If the issue persists after verifying your ZenRows account, you may need to request human assistance for further troubleshooting. You can do this by clicking on "Talk to a person" in this chat.
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update your subscription or topup your credits.
