Most prob an OpenAI thing, ChatGPT also has issues

Issues with OpenAI API integration in Clay are often due to plan limitations or rate limits. For reliable use, you need at least 30,000 TPM for "Content generation" columns and 450,000 TPM for "Web research"/Claygent. If you're on a free or tier 1 plan, upgrade to tier 2 or higher on OpenAI's platform. Check your API key's limits and usage at OpenAI's dashboard. If you see a yellow warning, it means your account's limits are too low—upgrading your OpenAI tier should resolve this. [1]

Did that answer your question?

If you still need help with the OpenAI API integration or have any other questions, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or understand?

Probably not -- I'm calling openai directly and all is good there

I understand this can be frustrating. I’ll connect you to one of our human agents who can assist you further.

But if I use Clay's AI columns it doesn't work

Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.

If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

hmmm strange, cause ChatGPT is behaving really weird for us so we thought it was prob them having issues

Hey Richard - thank you for reaching out. For some context, we had an incident earlier with OpenAI columns. There should be improvements right now, but if the issue continues, please come let us know.

We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!