Hey, just upgraded to the pro plan and i am figuring out the CRM intregration. How do i import a list of my current customers from Close.io directly to clay. We need to ensure we are not doing outbound on existing customers. per my boss. The documentation i found was only for hubspot.
๐ Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Hi Derek, thanks for reaching out! We actually have a table source called Import Contacts from Close that you can use here. Here's the steps you should take: 1. Add your Close API Key to Clay. Here's how you can add any API key in Clay: https://downloads.intercomcdn.com/i/o/1161600576/d07facf869705a975c391d07/CleanShot+2024-08-28+at+14_53_07.gif?expires=1729724400&signature=3a71c459b264663783db3321eb447a9304bacc7fdb7af4c0bd6c032c8de63f0e&req=dSEhF89%2BnYRYX%2FMW1HO4zeSAPRBtpjYvEv9pZehHoAaqcA%3D%3D%0A 1. Create a new workbook and use Import Contacts from Close as the Source 2. Select your Close account and then import your contacts! To update your contacts back to Close, you can go to Actions > Export > CRM > Close and then use any of the export actions shown below! Let us know if you have any other questions! ๐
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Can we set up a call to fix this. I think it is an issue with the mapping. I followed the instructions and it didn't work.