hey for some reason my account is blcoked
Your account may have been locked due to our enhanced security measures to combat spam usage of free trial credits. We apologize for any inconvenience this has caused. Our team will review your situation as soon as possible and provide updates. In the meantime, if you need further assistance or have more questions, please request human support by clicking on "Talk to a person" in this chat.
conrad@peeker.ai is my clay account email
I need this resolved asap please! I have a lot of clients I need to do work for
We understand you're experiencing issues with your Clay account. To resolve this, you'll need to request human assistance. Our team will review your situation and provide updates as soon as possible. In the meantime, you can try logging in using Google Authentication if you've set that up previously. If you need to switch from Google Auth to username/password or have any other account-specific concerns, our support team will need to assist you directly. Can you please confirm if you've tried logging in with Google Authentication, or if you prefer to have a human agent review your account status?
Hey Conrad - looping in our verification team. Hey team, user was locked out for conrad@peeker.ai or conrad.niedzielski@gmail.com Cheers
Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Hey, I couldn’t find an account under either of those emails. Could you let me know which email you’re using to log in? I’ll take a closer look for you.
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.