Claygent Issues: Key Activation Problems Encountered

have issue with Claygent. Doesn't work neither with my key nor with Clay key

· Sorted by Oldest

Clay Support
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Claygent requires specific API tier requirements that might be causing your issue. For OpenAI keys, you need Tier 2 or higher (≥450,000 TPM) to use Claygent. [1]
Check your OpenAI API tier at https://platform.openai.com/settings/organization/limits. If you're on Tier 1 or free tier, you'll need to upgrade to Tier 2.
Also verify your API key is correct at https://platform.openai.com/account/api-keys and update it in Clay if needed.
Clay Support
APP
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Did that help resolve your Claygent issue?
Oleh D.
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Need to talk to a human, please
Clay Support
APP
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I understand, I’m routing you to a human agent who can assist you further.
Clay Support
APP
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Oleh D.
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Please, check the table https://app.clay.com/workspaces/638671/workbooks/wb_0t4yjpk5BQtgX3ouNgH/tables/t_0t5oe7cVEvN2xwMw96u/views/gv_0t5oe7c63nZEpCp67gK
Luca P.
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Hi Oleh, thanks for reaching out to support!
We are aware of this issue and working to get it fixed right now. We will keep make sure to let you know when it has been resolved. You can also keep track of this issue on our status page

Clay Support
APP
·
·
Claygent requires specific API tier requirements that might be causing your issue. For OpenAI keys, you need Tier 2 or higher (≥450,000 TPM) to use Claygent. [1]
Check your OpenAI API tier at https://platform.openai.com/settings/organization/limits. If you're on Tier 1 or free tier, you'll need to upgrade to Tier 2.
Also verify your API key is correct at https://platform.openai.com/account/api-keys and update it in Clay if needed.
Clay Support
APP
·
·
Did that help resolve your Claygent issue?
Oleh D.
·
·
Need to talk to a human, please
Clay Support
APP
·
·
I understand, I’m routing you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Oleh D.
·
·
Please, check the table https://app.clay.com/workspaces/638671/workbooks/wb_0t4yjpk5BQtgX3ouNgH/tables/t_0t5oe7cVEvN2xwMw96u/views/gv_0t5oe7c63nZEpCp67gK
Luca P.
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·
Hi Oleh, thanks for reaching out to support!
We are aware of this issue and working to get it fixed right now. We will keep make sure to let you know when it has been resolved. You can also keep track of this issue on our status page