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6 comments

  • Avatar of Channeled
    Channeled
    APP
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    Based on the issue you're experiencing, there are a couple of potential solutions we can try: 1. If you're seeing empty rows after filtering them out, it might be a short-term front-end performance issue. Try clearing your browser cache and refreshing your screen. This often resolves display problems. 2. For persistent error messages, clearing your browser cache and refreshing the view is also recommended. If these steps don't resolve the issue, we'd need to review the Loom video you shared to provide more specific guidance. If you need further assistance, please request to talk to a person in this chat for a more detailed look at your specific situation.

  • Avatar of Chris B.
    Chris B.
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    that didn't solve it, please have a human review the loom

  • Avatar of Chris B.
    Chris B.
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    table URL is above

  • Avatar of Channeled
    Channeled
    APP
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    Hi Chris, Thank you for reaching out to the support team, and I really appreciate you sending over a video to highlight the issue, that was super helpful. I’ve recorded a quick Loom diving into what I believe is causing the problem. Once you’ve made the changes I walk through in the video, things should work as expected:

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

  • Avatar of Chris B.
    Chris B.
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