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Troubleshooting OpenAI API Key Error Despite Credit and Limit

Avatar of Kaushik K.Kaushik K.
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I’m getting this error on my openai API key, even though I have added a small $5 credit and have a $120 limit - does anyone know how to fix this?

4 comments

  • Avatar of Channeled
    Channeled
    APP
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    To resolve your OpenAI API key issue, you'll need to check your tokens per minute (TPM) limit rather than just your credit balance. Here are the specific TPM requirements for Clay:** ChatGPT columns require 30,000 TPM ** Claygent requires 450,000 TPMIf you're on a free plan or tier 1, your TPM limit won't be sufficient regardless of your credit balance. You'll need to upgrade to a tier 2 API key to meet these requirements.You can check your current usage and limits at:** Usage ** Limits * Usage TiersTo upgrade your tier, follow the instructions here: How to Move Up in Usage Tiers.

  • Avatar of Channeled
    Channeled
    APP
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    Great! I'm here if you need any further assistance.

  • Avatar of Channeled
    Channeled
    APP
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    Hi Kaushik K.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Kaushik K.!