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Troubleshooting Could Not Add Lead to Campaign Error Message | Clay

Troubleshooting Could Not Add Lead to Campaign Error Message

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I cannot understand why does it show "Could not add lead to campaign" even after everything is set right? I even enabled "Allow Duplicate leads across campaigns"

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There could be several reasons why you're seeing the "Could not add lead to campaign" error even with duplicates allowed: 1. The lead might be blocked in your account - blocked leads won't be processed regardless of duplicate settings. 2. You may have reached your account's lead limit - no new leads can be added until your limits are increased or adjusted. If you want to prevent this issue in the future, you can: ** Use a Lookup action in Clay to check if a lead already exists in your campaign ** Create a column to flag duplicates by matching key fields * Set up conditional formulas to prevent the integration from running for existing contacts
Source: Smartlead integration overview | Documentation | Clay University
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Hi Rashi A.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.