Home
Events
Groups
Members

01 Watercooler
02 Bugs
02 Starting with Clay
Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
Gtm Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Powered by Tightknit

Password Reset Not Working: Need Help Troubleshooting | Clay

Password Reset Not Working: Need Help Troubleshooting

·

·

I’m having trouble resetting my password. I tried requesting a a password reset but nothing came to my email. Is this function working?

12 comments

· Sorted by Oldest

Clay Team
APP
·
·
Hey there Xavier happy to help, currently you are using the Google to log in, I can switch your log-in method to password. After which when you click on reset password, you will get an email. Would you like me to do so?
Xavier S.
·
·
no, I just added a team member as a work around. Thank you!
Xavier S.
·
·
I did however make a mistake on my first day using the platform that I could use your help on… can you reset my coins/credits? I accidentally used my entire allotment without filtering the data. I didn’t really know what I was doing.
Clay Team
APP
·
·
Your workspace is marqihealth.com correct?
Xavier S.
·
·
Yes.
Xavier S.
·
·
Looks like I do need to reset an email and password login
Xavier S.
·
·
my marketing folks I guess need the master account for some reason.
Clay Team
APP
·
·
Alright you should have the 1000 credits from your trial plan back in your account.
:thumbsup_all:1
Xavier S.
·
·
thank you~
Xavier S.
·
·
Hi LuisArturo can you please change my login to a password baed login vs google?
Clay Team
APP
·
·
Sorry for the delay yes I will do that right now.
Clay Team
APP
·
·
Just changed.