Password Reset Not Working: Need Help Troubleshooting

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I’m having trouble resetting my password. I tried requesting a a password reset but nothing came to my email. Is this function working?

Clay Team
APP
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Hey there Xavier happy to help, currently you are using the Google to log in, I can switch your log-in method to password. After which when you click on reset password, you will get an email. Would you like me to do so?
Xavier S.
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no, I just added a team member as a work around. Thank you!
Xavier S.
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I did however make a mistake on my first day using the platform that I could use your help on… can you reset my coins/credits? I accidentally used my entire allotment without filtering the data. I didn’t really know what I was doing.
Clay Team
APP
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Your workspace is marqihealth.com correct?
Xavier S.
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Yes.
Xavier S.
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Looks like I do need to reset an email and password login
Xavier S.
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my marketing folks I guess need the master account for some reason.
Clay Team
APP
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Alright you should have the 1000 credits from your trial plan back in your account.
:thumbsup_all:1
Xavier S.
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thank you~
Xavier S.
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Hi LuisArturo can you please change my login to a password baed login vs google?
Clay Team
APP
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Sorry for the delay yes I will do that right now.
Clay Team
APP
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Just changed.