Troubleshooting Lookalike Function: Issues with Country States Filter

Harry B. · 2025-01-13 08:42:20.360336+00

Hi, I'm trying to use the country states filter in the lookalike function, but every time I do it fails to parse the information. I'm using the ISO codes and have tried both with and without the US- abbreviation. I have tried setting the primary country to the united states and tried it without any primary country (always with the state country set to the USA). I have attempted to press enter to add separate entries. I don't know what I'm doing wrong

Troubleshooting Lookalike Function: Issues with Country States Filter | Clay

7 comments

· Sorted by Oldest

Channeled
APP
·
·
The information I've found doesn't specifically address the issue of ISO codes failing to parse in the country states filter for the lookalike function. However, based on the available details about the Ocean.io integration, here are some suggestions: 1. Use full country names instead of ISO codes when filtering by countries. 2. For the "Primary Countries" filter, use the multi-select field to choose countries where the company has its primary presence (headquarters). 3. If you need to filter by all countries where a company has a presence, use the "Countries" filter, which is also a multi-select field.To help resolve your issue, could you provide more details about how you're entering the ISO codes and which specific field you're using them in? This information would help us better understand and address the parsing problem you're experiencing. Sources: Find Lookalike Companies with Ocean.io with Ocean.io Find Lookalike Companies with Ocean.io with Ocean.io
Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Mark L.
·
·
Harry, sounds like you had trouble finding lookalikes with Ocean.io? Would you be able to share a table where you were using that feature? In my separate test account, I was able to supply two-letter abbreviations like "AK,NY,GA", and it all seemd to work okay. I'd be curious to have a look at your table(s) to see what's going awry. Looking forward to working through it!
Harry B.
·
·
Thank you, Mark. I tried this out and it worked very nicely
Channeled
APP
·
·
Hi Harry B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
·
·
Thank you so much for sharing your feedback Harry B.!
Mark L.
·
·
Belatedly – thanks for following up on this. I'm very happy it's all working for you!

Channeled
APP
·
·
The information I've found doesn't specifically address the issue of ISO codes failing to parse in the country states filter for the lookalike function. However, based on the available details about the Ocean.io integration, here are some suggestions: 1. Use full country names instead of ISO codes when filtering by countries. 2. For the "Primary Countries" filter, use the multi-select field to choose countries where the company has its primary presence (headquarters). 3. If you need to filter by all countries where a company has a presence, use the "Countries" filter, which is also a multi-select field.To help resolve your issue, could you provide more details about how you're entering the ISO codes and which specific field you're using them in? This information would help us better understand and address the parsing problem you're experiencing. Sources: Find Lookalike Companies with Ocean.io with Ocean.io Find Lookalike Companies with Ocean.io with Ocean.io
Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Mark L.
·
·
Harry, sounds like you had trouble finding lookalikes with Ocean.io? Would you be able to share a table where you were using that feature? In my separate test account, I was able to supply two-letter abbreviations like "AK,NY,GA", and it all seemd to work okay. I'd be curious to have a look at your table(s) to see what's going awry. Looking forward to working through it!
Harry B.
·
·
Thank you, Mark. I tried this out and it worked very nicely
Channeled
APP
·
·
Hi Harry B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
·
·
Thank you so much for sharing your feedback Harry B.!
Mark L.
·
·
Belatedly – thanks for following up on this. I'm very happy it's all working for you!