Changes in Features for Your Current Plan: What's New?

Hi Callum, thanks for reaching out. The features which you have access to on an explorer plan are outlined in our pricing page which you can find here: www.clay.com/pricing What specific feature do you believe you lost access to here?

Should these be available in the Explorer plan?

They always have been

I was litrally just using these features and now it says I can't

I see, this is definitely not supposed to happen, I logged into your workspace and tried to reproduce this but was not able to. If you're still experiencing this issue, can you kindly perform a hard refresh for me? Here are some instructions on how to do it: Mac: Chrome and/or Firefox = Press Cmd + Shift + R Safari = Press Cmd + Option + RPC:Chrome, Firefox, Microsoft Edge = Press Ctrl + F5 Please let me know if this solves the issue.

Very strange, seems to have sorted it

Great! This was likely a temporary front-end issue with the enrichment panel modal. Let me know if it happens again!

Cheers, will do

Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!