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Changes in Features for Your Current Plan: What's New?
Is it just me or has there been a change in features I can use in my plan
Bruno R.··Hi Callum, thanks for reaching out. The features which you have access to on an explorer plan are outlined in our pricing page which you can find here: www.clay.com/pricing What specific feature do you believe you lost access to here?
Should these be available in the Explorer plan?
They always have been
I was litrally just using these features and now it says I can't
- Bruno R.··
I see, this is definitely not supposed to happen, I logged into your workspace and tried to reproduce this but was not able to. If you're still experiencing this issue, can you kindly perform a hard refresh for me? Here are some instructions on how to do it: Mac: Chrome and/or Firefox = Press Cmd + Shift + R Safari = Press Cmd + Option + RPC:Chrome, Firefox, Microsoft Edge = Press Ctrl + F5 Please let me know if this solves the issue.
Very strange, seems to have sorted it
- Bruno R.··
Great! This was likely a temporary front-end issue with the enrichment panel modal. Let me know if it happens again!
Cheers, will do
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!