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Changes in Features for Your Current Plan: What's New?

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Is it just me or has there been a change in features I can use in my plan

  • Avatar of Bruno R.
    Bruno R.
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    Hi Callum, thanks for reaching out. The features which you have access to on an explorer plan are outlined in our pricing page which you can find here: www.clay.com/pricing What specific feature do you believe you lost access to here?

  • Avatar of Callum S.
    Callum S.
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    Should these be available in the Explorer plan?

  • Avatar of Callum S.
    Callum S.
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    They always have been

  • Avatar of Callum S.
    Callum S.
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  • Avatar of Callum S.
    Callum S.
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    I was litrally just using these features and now it says I can't

  • Avatar of Bruno R.
    Bruno R.
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    I see, this is definitely not supposed to happen, I logged into your workspace and tried to reproduce this but was not able to. If you're still experiencing this issue, can you kindly perform a hard refresh for me? Here are some instructions on how to do it: Mac: Chrome and/or Firefox = Press Cmd + Shift + R Safari = Press Cmd + Option + RPC:Chrome, Firefox, Microsoft Edge = Press Ctrl + F5 Please let me know if this solves the issue.

  • Avatar of Callum S.
    Callum S.
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    Very strange, seems to have sorted it

  • Avatar of Bruno R.
    Bruno R.
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    Great! This was likely a temporary front-end issue with the enrichment panel modal. Let me know if it happens again!

  • Avatar of Callum S.
    Callum S.
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    Cheers, will do

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Callum S.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: