Timeout Error Issue in Clay: CRM Integration Not Responding

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Hi all, is there a time out error currently happening within clay? Im running a table within limits only 27 columns and 2500 rows at a time, and on my CRM integration it stays blank with no result. even when I select run rows that havent run or with errors, nothing happens?? Why is this happening?

2 comments

· Sorted by Oldest

Tanvi R.
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Hi Cindy, thanks for reaching out! If there's a time out error occurring in Clay, you would see an error message denoting this error. Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1731094200&signature=8474c50ef4bd9b985e3269789a010228edcc09a090f7be95e9e70ceba4442f4b&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSr8D5MU2BKsam%2FhVPvBfw%3D%3D%0A
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Tanvi R.
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Hi Cindy, thanks for reaching out! If there's a time out error occurring in Clay, you would see an error message denoting this error. Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1731094200&signature=8474c50ef4bd9b985e3269789a010228edcc09a090f7be95e9e70ceba4442f4b&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSr8D5MU2BKsam%2FhVPvBfw%3D%3D%0A
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.