Troubleshooting Low Rate Limits with OpenAI API Key in ClayAgent | Clay

Troubleshooting Low Rate Limits with OpenAI API Key in ClayAgent

I am trying to use my own API key with ChatGTP within the ClayAgent but am getting a error message back "The rate limits associated with your OpenAI API key are too low to run this action with the selected model. See "Increasing your limits" here." I know this is most likely a config error on ChatGTP but do you have any idea of what tier I need to get into to not get this message back in Clay?

44 comments

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Tyler C.
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That's OpenAi limiting your API mate. Not really a Clay issue.
Peter G.
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Right but do you have any ideas of where it needs to be to work with Clay.
Tyler C.
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If you've hit the limit then you just need to wait till it resets, add more credits, or add an API from a second account.
Tyler C.
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Clay doesn't really require a certain amount it just needs an active API.
Tyler C.
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Or one that's not currently restricted.
Peter G.
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ok, its a new ChatGTP account with money in it. Just not sure why its not enought. Will reach out to them. Thanks!
Tyler C.
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If it's a new API then OpenAi will limit the amount you can use it till it has some history.
Tyler C.
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A quick way around it is to sign up for a second one and add it to Clay. Then you can switch between them till they get higher rate limits from OpenAi
Peter G.
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yeah, problem is, if I cannot use it, it will never build the history to see usage and grow it.
Tyler C.
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Yeah I get it. If you're maxing out the limit and still have money on the account then is should be increased quickly. In the meantime you can warm up a second one.
Tyler C.
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It's an anoying restriction from OpenAI. probably to limit surges on their servers.
Peter G.
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It wont even let me make the first call from Clay...
Tyler C.
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My agency has like 4 different account we cycle through and they still have pretty high limits.
Tyler C.
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So it's never been used at all?
Tyler C.
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Your API
Peter G.
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🤦 nope
Tyler C.
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Ah. Ok.
Tyler C.
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Yeah that's a little different.
Tyler C.
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Still would be an OpenAi issue though.
Tyler C.
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I would contact them.
Tyler C.
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Did you just open the Api account today?
Tyler C.
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Or just fund it for the first time today?
Peter G.
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yesterday. maybe, I need to create some request from their playground then it will open up
Peter G.
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I funded it really small amount yesterday and then added more today to see if that would fix it.
Tyler C.
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Ah ok. If it was yesterday then it should be good. Maybe create another API on the account and plug that one into Clay and see if it works? That shouldn't make a difference but it might be worth trying.
Tyler C.
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Other than that I would check with OpenAi support.
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Tyler C.
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Which model were you trying to use?
Peter G.
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thanks - will try them. Was hoping others had seen this here and had a workaround.
Tyler C.
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Also, double check that you had an OpenAi model selected.
Peter G.
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both 4 o and 4 o mini
Tyler C.
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Yeah either of those should work.
Tyler C.
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Stick with 4o mini though. Much better value.
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Tyler C.
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4o is super expensive and not aggressively better.
Tyler C.
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Sorry couldn't help more.
Tyler C.
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Best of luck!
Peter G.
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thanks! appreciate you trying
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Kunwarbir A.
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Hey Tyler C. fun seeing you here. Hey Peter G., just dealt with this issue myself and you need to be on Usage Tier 2 to use Clay. for that, you need min $50 added to your account and 7 days since first payment.
Tyler C.
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Kunwarbir A. Eh I was in the neighborhood and thought I would help out haha. You know... friendly neighborhood Spiderman kinda thing. 🙂 And wow, those are some new requirements. Wasn't aware of that.
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Tyler C.
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How are you guys holding up at XMars? Peter G.. Sorry didn't mean to take over the thread haha.
Arturo O.
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Yo!! thank you for the inquiry, Peter! Appreciate you all for jumping in there and helping out :D To make it official, it requires 30,000 TPM (tokens per minute) for ChatGPT - Generate Text columns and 450,000 TPM for Claygent in which a Tier 2 API key will work as it supports the required TPM rates, but ChatGPT - Generate Text will work fine with any tier.
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Tyler C.
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And that's why he gets paid the big bucks. 🙂
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Hi Peter G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Peter G.!