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Troubleshooting Claygent Error: Resource Not Found with Client Key | Clay

Troubleshooting Claygent Error: Resource Not Found with Client Key

·Oct 30, 2025 03:57 PM·

I'm getting this error when trying to run Claygent with client's anthropic key. It was working fine a couple days ago. "The integration failed to run The requested resource was not found."

6 comments

· Sorted by Oldest

Clay Support
APP
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This error typically indicates an issue with the Anthropic API key credentials or tier requirements.
First, verify the API tier:
Claygent requires Anthropic Tier 4 or higher (≥400,000 TPM) to function. [1] If your client's key was recently downgraded or doesn't meet this requirement, that would cause this error.
Next, test the connection:
1.
Go to Settings > Connections
2.
Select Anthropic
3.
Find the account and click the … menu
4.
Select Test Connection [2]
If the test fails, you may need to re-enter the API key credentials or verify the key is still valid in your client's Anthropic account.
Clay Support
APP
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Did that answer your question?
Tanner B.
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The test was successful. Does that mean that they are on the correct Tier?
Clay Support
APP
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Not necessarily. A successful test connection only confirms the API key is valid and working—it doesn't verify the tier level. [1]
To confirm they're on Tier 4 or higher (≥400,000 TPM), your client needs to check their tier directly in their Anthropic account at https://console.anthropic.com/settings/limits.
If they're on a lower tier, that would explain the "resource not found" error when running Claygent, even though the connection test passes.
Clay Support
APP
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Is that what you were looking for?
Clay Support
APP
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If you still need help resolving the "resource not found" error or understanding the tier requirements, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other issues you’re encountering?