Issue with Scheduler Retrieving Limited Interactions on Posts

Alexis · 2025-04-18T08:38:55.093969+00:00

Scheduler question on Social Engagement: I’ve waiting an hour and it just retrieve 10 interactions from the 1st post, is it a bug or else ?

The behavior you're experiencing with the Social Engagement scheduler isn't a bug, but it might not be set up as you expected. Our scheduling feature is designed to automatically run workflows at set intervals, keeping your data fresh without manual updates. For your specific case with Social Engagement, it seems the current setup is limited to retrieving only 10 interactions from the first post. To adjust this and have it run daily on all posts, you'll need to modify your workflow settings. To get the desired results, you might need to: 1. Adjust the source settings to include all posts, not just the first one. 2. Modify the number of interactions retrieved per post. 3. Set up a daily schedule for the workflow. Would you like guidance on how to access and modify these settings in your Clay workflow?

Sources: Build a sustainable growth engine with Scheduling - The GTM with Clay Blog Integrations | Clay.com

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