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Clay Faces Issues with Finding People and Importing Leads | Clay

Clay Faces Issues with Finding People and Importing Leads

·Nov 19, 2025 05:14 PM·

Is clay having problems with ''finding people''. Even if the error works it just imports 50 leads to the table

9 comments

· Sorted by Oldest

Clay Support
APP
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Clay isn’t experiencing a general issue with the "Find People" feature, but importing fewer leads than expected is usually due to search limits or filters you’ve set—like restricting the number of people per company. Even if the preview shows a higher number, the final import will reflect those limits. You can adjust your search filters to import more leads if needed. Also, plan limits affect the maximum number of profiles you can import: Free (2,500), Starter (5,000), Explorer (25,000), and Pro (50,000) per search. [1]
Clay Support
APP
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Is that what you were looking for?
Abdul R.
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human please
Clay Support
APP
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I understand, I’m routing you to our human team now for further assistance.
Clay Support
APP
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Abdul R.
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https://app.clay.com/workspaces/416102/workbooks/wb_0t5zdicPyeRyGRK6V7r/tables/t_0t5zgz1yDAZ7kH9oZXT/views/gv_0t5zgz2UnNJ3xbuTA3C
Asad Z.
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same here
LuisArturo
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Hey there Abdul thanks for reaching out, sorry for the delay, to clarify is this the only table you are seeing this occur in?
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!