Issue with Random Data Pull in Find People Table and Credit Refund Request

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I just had a Find People table randomly pull data from a source that I had set to be pulled manually. The table was still turned on from when I had previously used it so multiple enrichments started running on the people that were added and it used around 6,000 credits. Could someone look into why this happened and if there's any way I could get a refund on the credits?

3 comments

Kaitlyn L.
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https://app.clay.com/workspaces/357752/workbooks/wb_CQRzDSK3vukv/tables/t_NAUsiSmT7mkd/views/gv_HMV8vyuUjW8D
Channeled
APP
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Hello Kaitlyn! Thanks for reaching out! To ensure we are aligned you are saying that the table accidentally ran or ran on its own and burned through about 6000 credits? Just to clarify, was your auto update enabled? I would generally suggest disabling it to prevent any enrichments from running when changes are made to the table. I will look into this and get back to you as soon as I can. Thanks for being patient! Any additional context will help me assist you in the best possible manner!
Channeled
APP
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