Managing OpenAI Credits with Clay: Tips and Best Practices

Vlad P. · 2025-02-17 20:55:05.219673+00

Hi, I integrated clay with open ai and used tier 3, i bought 50$ credits after 2 days I saw that i have -9$ in credits on open ai. 1. Should i use tier 2 ? 2. I saw on forums that after I buy next time $50 credits for example, I should wait 7 days and after that I can use open ai in clay ? 3. Any other advice I should follow ?

Managing OpenAI Credits with Clay: Tips and Best Practices | Clay

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· Sorted by Oldest

Channeled
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Yes, you should upgrade to a tier 2 API key for reliable use with Clay. Our services require specific token per minute (TPM) thresholds: ** ChatGPT columns need 30,000 TPM ** Claygent needs 450,000 TPM Since you're experiencing negative credits, upgrading to tier 2 will help ensure proper functionality. You can check your current usage, limits and pricing information at these OpenAI links: ** Usage: https://platform.openai.com/account/usage ** Limits: https://platform.openai.com/account/limits * Usage Tiers: https://platform.openai.com/docs/guides/rate-limits/usage-tiers Regarding waiting 7 days after buying credits - this isn't mentioned in the official documentation, so I cannot confirm if this is required. For the most up-to-date guidance on upgrading your usage tier, please refer to OpenAI's official instructions here: https://community.openai.com/t/how-to-move-up-in-usage-tiers/677788
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Was that helpful?
Vlad P.
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I've seen a lot of information about waiting 7 days after I buy, isn't it true?
Vlad P.
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If I upgrade from tier 3 to tier 2, should I delete current api key and put another one ?
Channeled
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When upgrading from Tier 3 to Tier 2, you can update your existing API key - there's no need to delete and create a new one. You can check your current tier status and limits at OpenAI's website. If you update your API key in Clay and see a yellow warning, this just indicates that the action may run slowly due to account limits - but the key itself is working. Regarding the 7-day waiting period after buying credits - this isn't mentioned in any official documentation, so I cannot confirm if this is a requirement. For the most accurate and up-to-date guidance on upgrading your usage tier, please refer to OpenAI's official documentation and support team.
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Did that answer your question?
Vlad P.
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How to move from tier 3 into tier 2 ?
Channeled
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To upgrade from Tier 3 to Tier 2 for use with Clay, follow these steps: 1. First, ensure you have sufficient balance in your OpenAI account to support the upgrade. 2. You'll need to reach out to OpenAI's support team to request the tier upgrade. You can contact them through OpenAI's support page: OpenAI Support. This upgrade is necessary because our services require specific token per minute (TPM) thresholds: ** ChatGPT columns need 30,000 TPM ** Claygent needs 450,000 TPM You can check your current tier status and limits at: OpenAI API Usage Limits.
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Mark L.
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Hi Vlad, I see you have another conversation on this topic. I'll merge this ticket into that earlier one, and message you there in a few moments.
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
Yes, you should upgrade to a tier 2 API key for reliable use with Clay. Our services require specific token per minute (TPM) thresholds: ** ChatGPT columns need 30,000 TPM ** Claygent needs 450,000 TPM Since you're experiencing negative credits, upgrading to tier 2 will help ensure proper functionality. You can check your current usage, limits and pricing information at these OpenAI links: ** Usage: https://platform.openai.com/account/usage ** Limits: https://platform.openai.com/account/limits * Usage Tiers: https://platform.openai.com/docs/guides/rate-limits/usage-tiers Regarding waiting 7 days after buying credits - this isn't mentioned in the official documentation, so I cannot confirm if this is required. For the most up-to-date guidance on upgrading your usage tier, please refer to OpenAI's official instructions here: https://community.openai.com/t/how-to-move-up-in-usage-tiers/677788
Channeled
APP
·
·
Was that helpful?
Vlad P.
·
·
I've seen a lot of information about waiting 7 days after I buy, isn't it true?
Vlad P.
·
·
If I upgrade from tier 3 to tier 2, should I delete current api key and put another one ?
Channeled
APP
·
·
When upgrading from Tier 3 to Tier 2, you can update your existing API key - there's no need to delete and create a new one. You can check your current tier status and limits at OpenAI's website. If you update your API key in Clay and see a yellow warning, this just indicates that the action may run slowly due to account limits - but the key itself is working. Regarding the 7-day waiting period after buying credits - this isn't mentioned in any official documentation, so I cannot confirm if this is a requirement. For the most accurate and up-to-date guidance on upgrading your usage tier, please refer to OpenAI's official documentation and support team.
Channeled
APP
·
·
Did that answer your question?
Vlad P.
·
·
How to move from tier 3 into tier 2 ?
Channeled
APP
·
·
To upgrade from Tier 3 to Tier 2 for use with Clay, follow these steps: 1. First, ensure you have sufficient balance in your OpenAI account to support the upgrade. 2. You'll need to reach out to OpenAI's support team to request the tier upgrade. You can contact them through OpenAI's support page: OpenAI Support. This upgrade is necessary because our services require specific token per minute (TPM) thresholds: ** ChatGPT columns need 30,000 TPM ** Claygent needs 450,000 TPM You can check your current tier status and limits at: OpenAI API Usage Limits.
Channeled
APP
·
·
Did that answer your question?
Mark L.
·
·
Hi Vlad, I see you have another conversation on this topic. I'll merge this ticket into that earlier one, and message you there in a few moments.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.