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How to Identify Clients Using Specific Tech Products Like Intercom

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is it possible to look for specifc tech products a client is using? for example, i want to filter out everyone who uses intercom

How to Identify Clients Using Specific Tech Products Like Intercom | Clay

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Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Mark L.
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Dan, you can add an enrichment and use the "Tech Stack" waterfall to learn about the products/services a company may have. The "Tech Stack" integrations (BuiltWith/PredictLeads, and their waterfall) don't have any built-in ways to exclude. So you'd need to get their response back, and then decide what to do with it. For example, after getting the stacak list, you could set up a "Intercom user?" formula column to flag those that have it, e.g. {{Tech Stack}}?.includes("Intercom") You could then use that true/false result to control logic elsewhere in your table. Does that help?
Dan C.
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hi
Dan C.
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so i did that and it doesn't work i know that one of the companies in my table has a "shopify" in the builtwith colomn
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Dan C.
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Dan C.
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Mark L.
Dan C.
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?
Mark L.
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If you're looking at the BuiltWith column specifically, I'd recommend searching the technologiesFound node in the response. Like this, adding some help with case sensitivity: {{Find Technology Stack}}?.technologiesFound?.toLowerCase()?.includes("shopify") Or similar, but if you're looking for any of a few different items: {{Find Technology Stack}}?.technologiesFound?.toLowerCase()?.split(", ")?.some(tech => ["abc", "def", "xyz"].includes(tech.toLowerCase()))
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Hi Dan C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: