Issue with Random Deletion of User Prompts in AI Tool

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Clay randomly deletes prompts that ive just spent a long time crafting for AI enrichment. Have other people flagged this issue? Is this a bug you're working on?

3 comments

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Nishkarsh A.
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yeah Penn F. faced the same issue - but was able to restore the campaign in trash so i let it be 😂 but it's a serious problem fs
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.

Nishkarsh A.
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·
yeah Penn F. faced the same issue - but was able to restore the campaign in trash so i let it be 😂 but it's a serious problem fs
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.