Clay Icon

Issue with Clay Stringifying JSON Payload in Customer.io Integration

Β·
Β·

Hey, I’m integrating Clay with Customer.io, but it seems like Clay is stringifying my JSON payload even when I use a raw structure for adding and updating attributes?

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    When sending data through our HTTP API integration, we require proper JSON formatting to ensure reliable communication with external services. This means: ** String values must be enclosed in quotes (e.g., "name": "Sam") ** Numbers and booleans should not have quotes (e.g., "age": 30) ** When using dynamic variables with /column, you still need to follow these JSON formatting rules ** Numbers with trailing zeros (like 0004) need to be in quotesThis standardized formatting helps prevent errors and ensures successful data transmission between Clay and external services. Sources: HTTP API integration overview | Clay University HTTP API with JWT authentication | Clay University

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    Hi Svein O.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    Thank you so much for sharing your feedback Svein O.!