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Waterfall Results Disappeared After Using Clearbit for Domains

Angelo Doevendans

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hi, not sure what happened. But I ran a waterfall to find work emails and somehow the results dissapeared after I used clearbit to find domains https://app.clay.com/workspaces/150385/tables/t_kExYPGKu4GJe/views/gv_3GFt9gjUj9Ka

Waterfall Results Disappeared After Using Clearbit for Domains | Clay

6 comments

· Sorted by Oldest

Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Bo (Clay)
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Hey, thanks for reaching out! 😊 It seems like the columns might have been deleted—sorry about that! Could you let me know how many columns were deleted and how many credits were spent? That will help us resolve the issue quickly. Feel free to share the details! 😊
Angelo Doevendans
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Hi Bo, thankyou for your response. well, It was a waterfall for 917 leads so at least 1000 credits
Bo (Clay)
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I’ve added them back—sorry for the inconvenience! 😊 Please be careful next time, as we can’t always restore them. Once a column is deleted, it can’t be recovered, so it’s important to be cautious. 🙂
1
Angelo Doevendans
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thankyou, yea no idea how all the waterfall columns were erased. Appreciated
Channeled
APP
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Hi Angelo Doevendans! This thread was recently closed by our Support team. If you have a moment, please share your feedback: