Hi there, I can't seem to login anymore. When I try to it says "unable to login" and when I try to reset my password, I don't receive an email. Can anyone help me out? Thanks!
It seems you're having trouble logging in and resetting your password. This issue often occurs when you've previously used Google Authentication to sign in. Here's what you can try: 1. Attempt to log in using your Google account instead of a password. 2. If that doesn't work and you want to switch from Google Auth to a username/password login, you'll need to speak with a human agent for assistance. To request human assistance, please click on "Talk to a person" in this chat. They'll be able to help you change your login method if needed.
Hey—thanks for reaching out! I’m not seeing an account under r.David B.**.com**. Could you let us know the email address you're experiencing this issue with? For privacy, feel free to send it directly to us at support@clay.com. Happy to take a closer look!
Hey, I’ve replied to your other message, so I’ll close this one. 😊