I have a query about auot-update tables

Devon Kellar

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7 comments

· Sorted by Oldest

Clay
APP
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Auto-update allows Clay to automatically enrich new rows added to your table. To enable auto-update: ** Table level: Click the logo in bottom-right corner and adjust settings ** Column level: Go to Run Settings and toggle on Auto-Update To disable auto-update: ** Table level: Click three dots next to table name, then "Auto-Update Columns" ** Column level: Click column header → column settings → toggle off Auto-Update in run settings ** *Stop running updates: Click "Stop Updates" button Best practice: Turn off auto-update while building your table to avoid unnecessary credit usage, then turn it back on when ready to launch.
Sources: Guide: Ways to save Clay credits | Documentation | Clay University Guide: Ways to save Clay credits | Documentation | Clay University HTTP API integration overview | Documentation | Clay University
Devon Kellar
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https://app.clay.com/workspaces/322322/workbooks/wb_0t10zq0eTfKPvtfPUaz/tables/t_0t10zq2oayMeKKjWJ8f/views/gv_0szwxpwy4bJnGzXperQ
Devon Kellar
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Hey, I have mistakenly run 100s of rows due to an auto-update table and a single function (Similarweb @ 25 credits per call) blew 6k credits in one go 😭 I had meant to add our API but table ran before I got the chance. My fault I guess but I wanted to ask if there's any chance of getting a refund for those credits?
Munnawar Hashim (Clay)
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Hi Devon, Thank you for reaching out to the support team. I've gone ahead and turned off your table to ensure that this doesn't auto rerun when you have credits added. And I'll go ahead and give you a 1 time courtesy refund of credits here.
Devon Kellar
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Amazing, thanks for your help Munnawar
Devon Kellar
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I'll be more careful!
Munnawar Hashim (Clay)
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Wonderful, I'll go ahead and close this ticket out now, have a great weekend!

Clay
APP
·
·
Auto-update allows Clay to automatically enrich new rows added to your table. To enable auto-update: ** Table level: Click the logo in bottom-right corner and adjust settings ** Column level: Go to Run Settings and toggle on Auto-Update To disable auto-update: ** Table level: Click three dots next to table name, then "Auto-Update Columns" ** Column level: Click column header → column settings → toggle off Auto-Update in run settings ** *Stop running updates: Click "Stop Updates" button Best practice: Turn off auto-update while building your table to avoid unnecessary credit usage, then turn it back on when ready to launch.
Sources: Guide: Ways to save Clay credits | Documentation | Clay University Guide: Ways to save Clay credits | Documentation | Clay University HTTP API integration overview | Documentation | Clay University
Devon Kellar
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https://app.clay.com/workspaces/322322/workbooks/wb_0t10zq0eTfKPvtfPUaz/tables/t_0t10zq2oayMeKKjWJ8f/views/gv_0szwxpwy4bJnGzXperQ
Devon Kellar
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·
Hey, I have mistakenly run 100s of rows due to an auto-update table and a single function (Similarweb @ 25 credits per call) blew 6k credits in one go 😭 I had meant to add our API but table ran before I got the chance. My fault I guess but I wanted to ask if there's any chance of getting a refund for those credits?
Munnawar Hashim (Clay)
·
·
Hi Devon, Thank you for reaching out to the support team. I've gone ahead and turned off your table to ensure that this doesn't auto rerun when you have credits added. And I'll go ahead and give you a 1 time courtesy refund of credits here.
Devon Kellar
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·
Amazing, thanks for your help Munnawar
Devon Kellar
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I'll be more careful!
Munnawar Hashim (Clay)
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·
Wonderful, I'll go ahead and close this ticket out now, have a great weekend!