I understand your account has been locked. This is likely due to our security measures to prevent spam usage of free trial credits.To help protect your account security, we can only assist with account access through the email associated with your account. If you've sent emails but haven't received a response, please verify you're using the same email address that's linked to your Clay account.Since you're already in this conversation, you can request assistance from a human agent by explicitly asking for one. They'll be able to verify your account details and help with unlocking your account.
Source:Clay: Terms of Service
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!