Error Pulling Data from Ocean.io Workspace - Pro Plan Issues

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Hi, I'm getting this error when pulling data from Ocean.io: This is the workspace of my client: https://app.clay.com/workspaces/312772 We are also in pro plan and have tons of credits left so should be able to use this.

4 comments

Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniela D.
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Hey Ericson! Thanks for reaching out. Sorry about this. I ran some checks in your table and can confirm the ocean.io integration is accessible for your workspace. Can you try to create the search again? Let us know if you still run into issues.
Ericson D.
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Thanks, Daniela D.
Channeled
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Hi Ericson D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: