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Why am I getting failed to add to campaign?

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Why am I getting failed to add to campaign?

  • Avatar of Muhammad S.
    Muhammad S.
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    Because the lead might be present in another campaign already

  • Avatar of Theo K.
    Theo K.
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    Thanks I assumed but wanted to verify it would be useful to show why though

  • Avatar of Muhammad S.
    Muhammad S.
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    If you open the Failed to add lead to campaign cell you will see a skip key and it would be 1 which means this lead was skipped

  • Avatar of Bo (.
    Bo (.
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    Hi there, Muhammad is correct! In Instantly, if you don’t uncheck the “Skip leads if in another campaign” option, it won’t add the lead to the campaign. Another possibility is that the lead is already in the campaign and was just updated instead. Unfortunately, Instantly doesn’t provide clear reporting for this action, so it shows “Failed to add” when it should say “Updated.” Let me know if you need help troubleshooting further! 😊

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Theo K.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: