Issue with Work Email Waterfall: Unwanted Dummy Emails Charged Credits

Reyhan K. · 2024-09-05T15:47:05.025595+00:00

The work email waterfall has returned dummy emails and charged me credits. Can someone please look into this? https://app.clay.com/workspaces/303986/tables/t_Nqkn4EsnYewH/views/gv_AUZdH2ZXRcFU

Channeled

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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

Bo (.

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Hey, thanks for reaching out! After reviewing the situation, it seems the wrong links were added, with LinkedIn URLs being used instead of the company domains, as seen in the screenshot. I’ve gone ahead and added the credits back to your account. Please try running it again, and be sure to double-check that the correct domains are used this time. https://downloads.intercomcdn.com/i/o/1170304002/bf4235e016de0f360e6f0b64/CleanShot+2024-09-05+at+_409OitIIqd%402x.png?expires=1725564600&signature=f003b22c2d49078b48755e1e3a7176cc54b171a233bc3365134c28e05bd9f679&req=dSEgFsp%2BmYFfW%2FMW1HO4zefoG21AxDwod5%2BSwbMoy2AsheVlDtYdCPr%2Bxe9q%0AZ8hL%0A Let me know if you need any further assistance! 😊

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Channeled

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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

Channeled

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Hi Reyhan K.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

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