Error Loading Table After Column Type Change: Need Help | Clay

Error Loading Table After Column Type Change: Need Help

When trying to open a table, i get an error "Error! Sorry we could not load this table. Please try again or contact support." I was trying to change a column type from text to select, after that the error occured. Can you support?

8 comments

Stephan
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This is the table URL: https://app.clay.com/workspaces/432301/workbooks/wb_baDNrnxCQG5H/tables/t_K8YZ8swUtXtB
Channeled
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The error you're experiencing might be due to a temporary issue after changing the column type. Here's how you can try to resolve it: 1. Perform a hard refresh of your browser: • On Windows: Press Ctrl + Shift + R • On Mac: Press Cmd + Shift + R This often helps resolve display issues and errors related to column changes. If the problem persists after refreshing, you can try these steps: 1. Delete the affected column 2. Create a fresh column with the desired 'Select' data type 3. Re-enter your data in the new column Remember, when changing a column's data type: 1. Click on the column title 2. Hover over the current data type 3. Select 'Select' from the dropdown options If you still encounter issues, please request human assistance by clicking on "Talk to a person" for further support.
Sources: Table columns | Documentation | Clay University Table columns | Documentation | Clay University
Stephan
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Hard refresh didn't work, the whole table it not openable. Thus, i cannot change columns.
Channeled
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To resolve the "Sorry we could not load this table" error, try these steps: 1. Perform a hard refresh of your browser: • On Windows: Press Ctrl + Shift + R • On Mac: Press Cmd + Shift + R This often helps resolve display issues and errors related to column changes. If the problem persists, you may need to edit the column once you regain access: 1. Click on the header of the problematic column 2. Select "Edit column" from the dropdown 3. Click on the gear icon and choose the "Select" data type 4. Press "Save settings" to apply the changes If you're still unable to access the table after trying these steps, request human assistance by clicking on "Talk to a person" for further support.
Source: Table columns | Documentation | Clay University
Stephan
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https://app.clay.com/workspaces/432301/workbooks/wb_baDNrnxCQG5H/tables/t_K8YZ8swUtXtB
George D.
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Hey there - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
George D.
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Hey there - this should be fixed up for you, but let us know if you need anything else! Sorry again about that!
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