Request to Check 18k Credits Usage in Account

Justin C. · 2024-11-20T21:39:20.557191+00:00

I just burned 18k credits and i didnt use any specific enrichment. Can you check on my account where the credits were used?

Justin C.

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I believe it's claygent but I use my own API key there

Bo (.

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Hey Justin! I completely understand your concern. I can look into the recent enrichments for you, but it'll take about 1-2 hours for that data to be visible in our system. In the meantime, here's something you can check yourself that might help: If you know which table this happened in, you can click on any column header > run info to see the credit usage details for that specific enrichment. Would you like me to look into this in a couple hours and get back to you with what I find?

Justin C.

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Yes can you get back to me

Justin C.

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I ran like 10 tables

Bo (.

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Ok, perfect - Can you send me the table URL so I can check in the workspace you're in?

Justin C.

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Can you see my latest tables?

Justin C.

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Let me send a short lost

Justin C.

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Of the ones I did

Justin C.

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Justin C.

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Bo (.

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Just one, I need to have your workspace ID only ! :)

Bo (.

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I looks like you've deleted the table where it was running. This was in this table: https://app.clay.com/workspaces/10626/tables/t_am2mxtWgiuxp It was also entirely from Claygent, you were right. It used: 17,766 credits!

Justin C.

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What was the title of the table?

Bo (.

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I can't see unfortunately. I can only see the table ID ! I do also see recently deleted tables in the Archive here: Could it be one of those? https://downloads.intercomcdn.com/i/o/w28k1kwz/1259860927/dc76644146d79a19c332dfa4a65e/CleanShot+2024-11-20+at+_0333DyZFOt%402x.png?expires=1732143600&signature=321002aca2fb90b3df6e9e8887d2737f3491ae36974c712cefd4a970f4dbfb7d&req=dSIiH8F4nYhdXvMW1HO4zccxdwWyAXeAIwQVmOSLrCt9HVlcl%2FZZuqESuZLw%0AmO4L%0A

Justin C.

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I think so yes

Justin C.

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Claygent doesn’t charge credits if I use my own api key right

Justin C.

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I use 4o mini

Bo (.

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Exactly - Typically it wouldn't be charging credits if you use your API Key, but here it seems like you didn't use the API Key since it's using the credits.

Justin C.

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Ahh ok all good then!

Justin C.

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Thanks

Bo (.

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Welcome 🤝 Is there anything you would like me to help you with?

Channeled

APP

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