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Request to Check 18k Credits Usage in Account
I just burned 18k credits and i didnt use any specific enrichment. Can you check on my account where the credits were used?
I just burned 18k credits and i didnt use any specific enrichment. Can you check on my account where the credits were used?
I believe it's claygent but I use my own API key there
Hey Justin! I completely understand your concern. I can look into the recent enrichments for you, but it'll take about 1-2 hours for that data to be visible in our system. In the meantime, here's something you can check yourself that might help: If you know which table this happened in, you can click on any column header > run info to see the credit usage details for that specific enrichment. Would you like me to look into this in a couple hours and get back to you with what I find?
Yes can you get back to me
I ran like 10 tables
Ok, perfect - Can you send me the table URL so I can check in the workspace you're in?
Can you see my latest tables?
Let me send a short lost
Of the ones I did
https://app.clay.com/workspaces/10626/tables/t_Av5yGBJHvMQk/views/gv_xTurF7YDyChR https://app.clay.com/workspaces/10626/tables/t_vJSAwyxHHY5W/views/gv_YQNq9S9fuC9x https://app.clay.com/workspaces/10626/tables/t_Vxae8MsnUYZQ/views/gv_Ge8enW8usPr6 https://app.clay.com/workspaces/10626/tables/t_ZnxrwkDZtcmt/views/gv_UYozAij9tX2k https://app.clay.com/workspaces/10626/tables/t_cANiZe3ycBuq/views/gv_dtqWAuoBuyuM https://app.clay.com/workspaces/10626/tables/t_MedV7yXjNXkB/views/gv_jCQfrrws7PmR https://app.clay.com/workspaces/10626/tables/t_nrdTcF69s2Rj/views/gv_VXPo5USgaW9R https://app.clay.com/workspaces/10626/tables/t_RREBtAWmgmZi/views/gv_b3XKZwAHESVq https://app.clay.com/workspaces/10626/tables/t_myK33STaRBJi/views/gv_p4Z75jye7yCd
Just one, I need to have your workspace ID only ! :)
I looks like you've deleted the table where it was running. This was in this table: https://app.clay.com/workspaces/10626/tables/t_am2mxtWgiuxp It was also entirely from Claygent, you were right. It used: 17,766 credits!
What was the title of the table?
I can't see unfortunately. I can only see the table ID ! I do also see recently deleted tables in the Archive here: Could it be one of those? https://downloads.intercomcdn.com/i/o/w28k1kwz/1259860927/dc76644146d79a19c332dfa4a65e/CleanShot+2024-11-20+at+_0333DyZFOt%402x.png?expires=1732143600&signature=321002aca2fb90b3df6e9e8887d2737f3491ae36974c712cefd4a970f4dbfb7d&req=dSIiH8F4nYhdXvMW1HO4zccxdwWyAXeAIwQVmOSLrCt9HVlcl%2FZZuqESuZLw%0AmO4L%0A
I think so yes
Claygent doesn’t charge credits if I use my own api key right
I use 4o mini
Exactly - Typically it wouldn't be charging credits if you use your API Key, but here it seems like you didn't use the API Key since it's using the credits.
Ahh ok all good then!
Thanks
Welcome 🤝 Is there anything you would like me to help you with?
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!