Request to Check 18k Credits Usage in Account

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I just burned 18k credits and i didnt use any specific enrichment. Can you check on my account where the credits were used?

22 comments

· Sorted by Oldest

Justin C.
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I believe it's claygent but I use my own API key there
Bo (.
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Hey Justin! I completely understand your concern. I can look into the recent enrichments for you, but it'll take about 1-2 hours for that data to be visible in our system. In the meantime, here's something you can check yourself that might help: If you know which table this happened in, you can click on any column header > run info to see the credit usage details for that specific enrichment. Would you like me to look into this in a couple hours and get back to you with what I find?
Justin C.
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Yes can you get back to me
Justin C.
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I ran like 10 tables
Bo (.
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Ok, perfect - Can you send me the table URL so I can check in the workspace you're in?
Justin C.
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Can you see my latest tables?
Justin C.
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Let me send a short lost
Justin C.
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Of the ones I did
Justin C.
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https://app.clay.com/workspaces/10626/tables/t_Av5yGBJHvMQk/views/gv_xTurF7YDyChR https://app.clay.com/workspaces/10626/tables/t_vJSAwyxHHY5W/views/gv_YQNq9S9fuC9x https://app.clay.com/workspaces/10626/tables/t_Vxae8MsnUYZQ/views/gv_Ge8enW8usPr6 https://app.clay.com/workspaces/10626/tables/t_ZnxrwkDZtcmt/views/gv_UYozAij9tX2k https://app.clay.com/workspaces/10626/tables/t_cANiZe3ycBuq/views/gv_dtqWAuoBuyuM https://app.clay.com/workspaces/10626/tables/t_MedV7yXjNXkB/views/gv_jCQfrrws7PmR https://app.clay.com/workspaces/10626/tables/t_nrdTcF69s2Rj/views/gv_VXPo5USgaW9R https://app.clay.com/workspaces/10626/tables/t_RREBtAWmgmZi/views/gv_b3XKZwAHESVq https://app.clay.com/workspaces/10626/tables/t_myK33STaRBJi/views/gv_p4Z75jye7yCd
Justin C.
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Bo (.
Bo (.
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Just one, I need to have your workspace ID only ! :)
Bo (.
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I looks like you've deleted the table where it was running. This was in this table: https://app.clay.com/workspaces/10626/tables/t_am2mxtWgiuxp It was also entirely from Claygent, you were right. It used: 17,766 credits!
Justin C.
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What was the title of the table?
Bo (.
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I can't see unfortunately. I can only see the table ID ! I do also see recently deleted tables in the Archive here: Could it be one of those? https://downloads.intercomcdn.com/i/o/w28k1kwz/1259860927/dc76644146d79a19c332dfa4a65e/CleanShot+2024-11-20+at+_0333DyZFOt%402x.png?expires=1732143600&signature=321002aca2fb90b3df6e9e8887d2737f3491ae36974c712cefd4a970f4dbfb7d&req=dSIiH8F4nYhdXvMW1HO4zccxdwWyAXeAIwQVmOSLrCt9HVlcl%2FZZuqESuZLw%0AmO4L%0A
Justin C.
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I think so yes