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Troubleshooting API Data Not Displaying in Clay After Successful Call

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Hi Support, I’ve been running an API call through Lemlist to use their enrichment function. When I test the call in Postman, I can see the results, including the email address. However, when I check the specific cell data in Clay, while it shows that the API ran successfully (status 200), no actual data is being displayed (see screenshot). Please see the attached screenshot for reference. Could you help me figure out why the data isn’t appearing in Clay despite the successful API call? Thanks!

  • Avatar of Channeled
    Channeled
    APP
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    👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Bo (.
    Bo (.
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    Happy to help with this! 😊 Could you please share the URL of the table where you’re trying to send the data? Also, if you can provide the details from Postman and the API documentation you’re using, that would be super helpful. This will allow us to better understand what might be causing the issue. Thanks!

  • Avatar of Gabriel
    Gabriel
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    Hi Bo, I'll share the details in DM

  • Avatar of Gabriel
    Gabriel
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    Could an active support member help me with this on short notice please?🙏

  • Avatar of Daniela D.
    Daniela D.
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    Hey Gabriel! Sorry for the delay. Happy to help. Can you share your table url? We'll check this🙏🏽

  • Avatar of Channeled
    Channeled
    APP
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    Hi Gabriel! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Gabriel!