Clay Icon

Request for Trial Re-extension for Cohort 13 Support

Β·
Β·

I am seeking support as part of Cohort 13. I have reached out to the program leads but was re-directed here. I am looking for a trial re-extension so I can finish the course (because some lessons require features not available on the free version). My trial may have already been auto-extended when I received a credit bonus that was credited to my account.

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    We offer a one-time self-serve trial extension that you can use if you're logged into Clay. Visit https://app.clay.com/extend-my-trial/ to get another 2 weeks (refresh your page after extending). If this doesn't work, the most cost-effective approach would be to sign up for a Starter plan to access the features you need for your course. You can change your plan by going to Settings > Plans and Billing > Change Plan. If you need further assistance, please request to talk to a person for more options.

  • Avatar of Anaum K.
    Anaum K.
    Β·
    Β·

    Hello Alejandro! Thank you for reaching out! I just extended your trial. Let me know if you need anything else! 😊

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·
  • Avatar of Alejandro H.
    Alejandro H.
    Β·
    Β·

    Hi Anaum, so sorry could you please extend my trial again? I want to make use of these credits but have been super busy with other work

  • Avatar of Daniel K.
    Daniel K.
    Β·
    Β·

    Hey Alejandro, I totally understand the request, but unfortunately we’re not able to extend the trial again. Let us know if you have any questions about plans or need help with something else.