I'm having issues with my saved templates for "Use AI". Whenever I try... | Clay

I'm having issues with my saved templates for "Use AI". Whenever I try...

I'm having issues with my saved templates for "Use AI". Whenever I try to use the template for another CSV, it'll say invalid formula. Happens when the template is long.

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25 comments

Clay Team
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Royce T.
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https://app.clay.com/workspaces/19741/tables/t_TuF8XNOfB4AW/views/gv_5tU4Wox45ik9
Clay Team
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Hey Royce, thanks for reaching out and reporting! I'll take a look
Clay Team
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Is there any template in particular or is it several? I think the invalid formula may be due to the columns not being named the same as the original setup but I can test it out, let me know!
Royce T.
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Hmmm when I try to use a template I made, and then select the right column from the dropdown, it gives me invalid formula
Clay Team
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Thanks for the follow-up, Royce, happy to check it out. Is it the same table above or a new one? I can take a look first thing
Royce T.
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Same table
Royce T.
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Another question, for the import by LinkedIn Sales Navi link
Royce T.
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Is it 1 credit for every row?
Royce T.
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Or just 1 credit for the entire table import
Royce T.
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Another question, how do I know that the import is working? When I exit and come back to the table it just shows me 5 columns without any information
Royce T.
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Credits are still the same amount
Royce T.
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https://app.clay.com/workspaces/19741/tables/t_becSeiCOwsM0/views/gv_0bHX37IOPv3L
Royce T.
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Somehow around 2k+ credits got used
Royce T.
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But I don't know where the data went
Royce T.
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Could you check?
Clay Team
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Checking. And yes, the Sales Nav import option is 1 credit per row, but, strangely, nothing populated... I'll add the credits back and check with the team so we can retry. QQ, this was not a saved search and it doesn't have any account-specific filters like filters by connection levels, right?
Royce T.
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Yup that's right
Clay Team
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Sorry about that, will check with the team to check if the data was ever imported
Royce T.
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Great, thanks!
Royce T.
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I'm still getting formula errors when using template for AI enrichment
Royce T.
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Seems like when the prompt is long, there'll be an error
Royce T.
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https://app.clay.com/workspaces/19741/tables/t_G2XVVsSYGanT/views/gv_r16u8binXoiP
Royce T.
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The sheet has been stuck on cancelling runs for like 15 rows for the past hour
Clay Team
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Hey Royce, so sorry this slipped through the cracks. It looks like this sheet had 982 rows - even though they may not have all showed as queued, we likely had to cancel all 982.