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I'm having issues with my saved templates for "Use AI". Whenever I try...

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I'm having issues with my saved templates for "Use AI". Whenever I try to use the template for another CSV, it'll say invalid formula. Happens when the template is long.

  • Avatar of Clay Team
    Clay Team
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    Hey hey! Can you drop the URL for your table here? (if applicable) ๐Ÿซถ Don't worry, only admins will be able to open your table ๐Ÿ˜‰

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    Clay Team
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    Hey Royce, thanks for reaching out and reporting! I'll take a look

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    Clay Team
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    Is there any template in particular or is it several? I think the invalid formula may be due to the columns not being named the same as the original setup but I can test it out, let me know!

  • Avatar of Royce T.
    Royce T.
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    Hmmm when I try to use a template I made, and then select the right column from the dropdown, it gives me invalid formula

  • Avatar of Clay Team
    Clay Team
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    Thanks for the follow-up, Royce, happy to check it out. Is it the same table above or a new one? I can take a look first thing

  • Avatar of Royce T.
    Royce T.
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    Same table

  • Avatar of Royce T.
    Royce T.
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    Another question, for the import by LinkedIn Sales Navi link

  • Avatar of Royce T.
    Royce T.
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    Is it 1 credit for every row?

  • Avatar of Royce T.
    Royce T.
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    Or just 1 credit for the entire table import

  • Avatar of Royce T.
    Royce T.
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    Another question, how do I know that the import is working? When I exit and come back to the table it just shows me 5 columns without any information

  • Avatar of Royce T.
    Royce T.
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    Credits are still the same amount

  • Avatar of Royce T.
    Royce T.
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    Somehow around 2k+ credits got used

  • Avatar of Royce T.
    Royce T.
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    But I don't know where the data went

  • Avatar of Royce T.
    Royce T.
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    Could you check?

  • Avatar of Clay Team
    Clay Team
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    Checking. And yes, the Sales Nav import option is 1 credit per row, but, strangely, nothing populated... I'll add the credits back and check with the team so we can retry. QQ, this was not a saved search and it doesn't have any account-specific filters like filters by connection levels, right?

  • Avatar of Royce T.
    Royce T.
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    Yup that's right

  • Avatar of Clay Team
    Clay Team
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    Sorry about that, will check with the team to check if the data was ever imported

  • Avatar of Royce T.
    Royce T.
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    Great, thanks!

  • Avatar of Royce T.
    Royce T.
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    I'm still getting formula errors when using template for AI enrichment

  • Avatar of Royce T.
    Royce T.
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    Seems like when the prompt is long, there'll be an error

  • Avatar of Royce T.
    Royce T.
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    The sheet has been stuck on cancelling runs for like 15 rows for the past hour

  • Avatar of Clay Team
    Clay Team
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    Hey Royce, so sorry this slipped through the cracks. It looks like this sheet had 982 rows - even though they may not have all showed as queued, we likely had to cancel all 982.