Troubleshooting Marketo to Clay Data Push Issues | Clay

Troubleshooting Marketo to Clay Data Push Issues

I would like to get Marketo data pushed to Clay. I did create a webhook, but data is not pushing to Clay table. What could be the reason?

4 comments

Channeled
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There could be several reasons why your Marketo webhook isn't pushing data to your Clay table. Let's troubleshoot: 1. Check if you've correctly set up the webhook in Marketo: • Ensure you've used the correct Webhook URL from Clay. • Verify the payload template is correct. • Confirm the request type is set to POST. • Make sure the response format is set to JSON. 2. In Clay, verify that you've properly set up the webhook as a source in your table. 3. Test the webhook to ensure it's triggering correctly in Marketo. If you've followed these steps and are still experiencing issues, you may need more detailed troubleshooting. In that case, please request to talk to a person for further assistance.
Sources: Connect Clay to Marketo via a webhook | Documentation | Clay University Connect Clay to Marketo via a webhook | Documentation | Clay University
Harjot S.
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https://app.clay.com/workspaces/392076/workbooks/wb_H8TpzKTPQkfK/tables/t_uB7GPEVCnCim/views/gv_DqwmyzShg9k9
Bo (.
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Hey Harjot, The webhook works like a post office. If the post office doesn't receive the data, it's typically due to an issue with the sender. Can you check inside Marketo what's happening when you're trying to send the data to Clay? Do you see any errors in the logs? It would be helpful to verify with the Marketo platform what might be preventing the data from making its way to Clay.
Channeled
APP
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