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Troubleshooting Gmail Authentication Issues for Campaign Sequencer | Clay

Troubleshooting Gmail Authentication Issues for Campaign Sequencer

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I'm trying to authenticate my Gmail in order to send emails using the campaign sequencer. Gave limited access that included Gmail. Got this response. Waited 24 hours. still getting same response

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7 comments

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Clay Support
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To resolve the "access is blocked" error when connecting Gmail to Clay's campaign sequencer:
If you're using a Google Workspace account, you or your admin must authorize the Clay Sequencer app for your domain.
This is required because Google requires domain-level approval for apps in testing mode.
Without this authorization, access will remain blocked even after granting permissions.
Follow the steps in your Workspace admin console to approve the Clay app. [1]
Clay Support
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Is that what you were looking for?
Clay Support
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If you still need help resolving the Gmail authentication issue, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other challenges you’re facing?
John E.
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i thought i followed the steps correctly. see photo
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Clay Support
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The "access is blocked" error occurs because the Clay Sequencer app is still in testing mode with Google and requires domain-wide approval from your Google Workspace admin.
Even if you've configured OAuth scopes, the app must be explicitly authorized in the Google Workspace admin console under:
Security > API controls > App access control
Search for "Clay Sequencer" and set it to Trusted or Allowed status
Without this step, Google blocks access regardless of individual permissions or scope settings. [1]
Clay Support
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Was that helpful?
Clay Support
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If you still need assistance with the Gmail authentication issue, I’m here to help. Would you like to share more details about what you’re trying to resolve or any other difficulties you’re encountering?