is there a way to "pause" or "deactivate" my Clay account without deleting it?
You can cancel your plan in the Billing section, which will move your workspace to the free plan at the end of your current billing cycle. Your account and tables won't be deleted - you'll still have access to your workspace and any tables you created.You can resubscribe to a paid plan anytime by clicking the Upgrade Plan button.
Clay doesn’t currently offer a direct way to pause or deactivate your account temporarily without deleting it. Here are your options: Cancel your paid plan – Your account stays active, but you won’t be charged. Keep the free plan – You can downgrade to the free tier and retain access to your data (with limits). Contact Clay Support – Message them via in-app chat or Slack for special cases (like pausing usage due to leave or budget reasons).
You're correct! We don't offer a direct pause feature. Your best option is to cancel your paid plan in the Billing section - your account stays active on the free plan, keeping all your data and tables accessible. You can resubscribe anytime by clicking the Upgrade Plan button.
