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Troubleshooting Clay: Issues with Phone Number Enrichment in Free Trial

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Hi, I'm new to Clay and I have a free trial going on right now. I searched for certain companies in my city and wants to enrich the table with their phone numbers taken from their domains (which are already added in the table). I have tried Clay's own AI method and a "Find Phone Number" method, but none of them are giving me results. It keeps showing, "Column could not be created" or "Cell hasn't run" even though I keep on running the cells. What am I doing wrong?

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    I'm sorry you're experiencing issues with enriching your table. The "Find Phone Number" method typically requires specific inputs like a Social URL, Full Name, or Current Employer, which may not be available from just company domains. For the AI method, ensure you're following the correct steps: click "Add Column" > "Add Column using AI", enter a description of the information you want, and set up the parameters.If you're still facing issues, it might be helpful to try normalizing the phone numbers you already have using the "Normalize Phone Number" formatter.Could you provide more details about the specific steps you've taken and any error messages you're seeing? This would help me better understand and address your issue. Sources: Find Phone Number with RocketReach Add Column Using AI & Add New Rows Clay formatters overview | Documentation | Clay University

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    Goodbye! I'm glad I could help answer your question.

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    Hi Alishba! This thread was recently closed by our Support team. If you have a moment, please share your feedback: