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Error Sending Emails via Smartlead: Need Help Resolving Issue | Clay

Error Sending Emails via Smartlead: Need Help Resolving Issue

·Jul 21, 2025 10:15 PM·

Hello- Not sure what the issue is. Very simple table to send emails via smartlead. upon sending leads to smartlead i'm getting an error message. not a lot to have go wrong here. https://app.clay.com/workspaces/507736/workbooks/wb_0szrr4d9bKdCp4nuDah/tables/t_0szrr4dbzKYVFfgPhcj/views/gv_0szrr4d6mKUhgFw8kfXn hoping the claybot can advise

2 comments

· Sorted by Oldest

Clay
APP
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Common reasons for Smartlead integration errors: Most likely causes: ** Duplicate leads not allowed - If "Allow Duplicates" is turned off in Smartlead, duplicate leads won't be added ** Blocked leads - Leads already blocked in your Smartlead account won't be processed ** Lead limit reached - If you've hit your account's lead limit, no new leads can be added Quick fixes to try: 1. Log out of Clay and log back in to refresh your session token 2. Clear your browser cache and refresh the view 3. Check that your Smartlead API key is correctly added in Clay under Integrations Verify setup: ** Ensure you have an existing campaign in Smartlead that you're pushing leads to * Confirm the lead email field is properly mapped If the error persists after trying these steps, request human assistance by clicking "Talk to a person" for specific troubleshooting of your table.
Sources: Smartlead integration overview | Documentation | Clay University Smartlead integration overview | Documentation | Clay University Smartlead integration overview | Documentation | Clay University
Adam G.
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thx claybot!