Help Needed: Failed to Create Waterfall Error in Mobile Phone Enrichment | Clay

Help Needed: Failed to Create Waterfall Error in Mobile Phone Enrichment

Hello! Can someone help me with this error? "failed to create waterfall" Tried to use a free account and run a mobile phone number enrichment but it wont let me.

12 comments

Channeled
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The error occurs because mobile phone number enrichment using your own API key requires at least a Starter plan ($149/mo). Free plan users cannot access API key usage for services like mobile phone number enrichment.You have two options: 1. Upgrade to at least a Starter plan to use your own API key 2. Use the Clay-managed Datagma account, which will charge credits per enriched cell Source: Datagma integration overview | Clay University
Ian H.
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Oh, got it. It was like 3 months ago since I last used Clay. So you made some changes and the free account couldn't access mobile phone number enrichment anymore.
Channeled
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Actually, free accounts can still access mobile phone number enrichment through Clay's managed accounts - you don't need any outside accounts or API keys to use Clay's data enrichment tools. You can pay with Clay credits to access most of our data enrichment tools.The only limitation is that if you want to use your own API keys for services like ClearoutPhone or Forager, you need to be on a paid plan (Starter, Explorer, or Pro). Sources: Do I need other accounts or API keys in order to access tools in Clay? - FAQ | Clay.com ClearoutPhone integration overview | Clay University Forager integration overview | Clay University
Ian H.
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what do you mean by this? "free accounts can still access mobile phone number enrichment through Clay's managed accounts" how can I use that?
Channeled
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You can use mobile phone number enrichment through several Clay-managed accounts, each with different credit costs: • Datagma: 25 credits per enriched cell• Nimbler: 2 credits per enriched cell• LeadMagic: 6 credits per enriched cell• Forager: 10 credits per enriched cell• RocketReach: 6 credits per enriched cellYou don't need any outside accounts or API keys - you can simply pay with Clay credits to access these enrichment tools. To use any of these services, just select the Clay-managed account option when setting up the enrichment in your table. Sources: Datagma integration overview | Clay University Nimbler integration overview | Clay University Leadmagic integration overview | Clay University Do I need other accounts or API keys in order to access tools in Clay? - FAQ | Clay.com Forager integration overview | Clay University RocketReach integration overview | Clay University
Ian H.
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I just checked my table now and I am not sure what happened but it worked. I think there is a glitch in the system
Channeled
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I'm glad to hear it's working now. Could you clarify if you're still experiencing any issues or if everything is resolved?
Ian H.
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Because when I ran this earlier it just kept on giving me the "failed to create waterfall" error.
Ian H.
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It's fine now.
Ian H.
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I believe so
Channeled
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I'm glad to hear it's working now. I'm here if you need any further assistance.
Channeled
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Hi Ian H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: