my paid account is blocked what to do now?

If your paid account is blocked, try these steps: 1. Clear your browser cache and refresh the page to resolve potential error messages. 2. If you're locked out due to login issues, try the "forgot password" option on the login screen. 3. If you don't receive a password reset email, you might be using Google Authentication instead of a password - try logging in with Google. If these steps don't resolve your issue, please request human assistance by clicking on "Talk to a person."

Source: Clay: Terms of Service

Hey - looping in our verification team. They'll look at your account shortly. Thanks for your patience.