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Is there any way to duplicate a table with the contents and not only t...
Is there any way to duplicate a table with the contents and not only the columns/structure of the table?
Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Hey Harrison, thanks for the question! Unfortunately, we don't have that option when duplicating a table. The best workaround is either downloading the CSV or using Write to table to push the data to another table.
Harrison··thanks, can you also let me know why everytime i use the work email waterfall im getting double and triple charged credits?
- Harrison··
I had 2500 credits before running and only 523 rows in the table
- Harrison··
theres no way I should have less than ~1,000 credits right?
- Harrison··
I think this has been happening on every table I've run the waterfall on today, which is quite a lot of credits I've been deprived of
Thanks, I'll check it out
Yeah, looks like it was that. Since not many valid emails were being returned by the first few providers, the following providers were running to try to find a new email it could validate.
- Harrison··
So I still get double charged in that case?
- Harrison··
Is there any reimbursement for this or? that's how it's supposed to function?
Just from this table, I did estimate about ~1300 credits being used in this waterfall. It's not always the case but for some segments/industries the coverage may not be very good across providers and emails they find are likely not valid.
Sorry, what do you mean by double-charged? Each provider has a set cost and they only charge if an email is found. Unfortunately, we have no control over what data they return, but it's something we'll look into with them because sometimes all of them have the same one :(
- Harrison··
If it's not returning a valid email, why would I get charged 2 credits for it to then do the same thing two more times in a row? I'm paying over 6 credits and getting no result lol
Yeah, that's understandable, but these searches use the provider's services to find that information which is also a direct cost for us if using Clay's API. If they find an email and then the validation provider determines it's not valid, we still have to consider the cost of using the provider's services. Hope that makes sense!
Just added a few credits back to help, since it was probably a bit confusing. We'll be working with these providers to help improve this, if they can increase their coverage and accuracy it would also help us have more successful runs and spend fewer credits.
- Harrison··
Ok understood. Thanks for your help on this!