Issue with New Company Search Not Responding

William F. · 2025-08-07T17:51:11.279Z

anyone else having the issue with trying to do a brand new company search where you press continue and create new table, it just spins for half a second and nothing at all happens?

Issue with New Company Search Not Responding | Clay

Clay
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When creating a new table from a company search, the standard process involves opening your workspace, clicking Create New > Table, and choosing Company Table. For company searches specifically, you can navigate to your home dashboard and click New > Workbook, then select "Find Companies" to open the company search modal. After running your search, you should see an "Import to new table" option to complete the process. Are you experiencing this spinning issue at a specific step - when initially creating the table, during the company search setup, or when trying to import the search results?
Sources: Create New Table Find Companies [Clay 101] - Clay University
William F.
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I press "import to new table", it lightly refreshes the content on the page but doesn't actually make a table or do anything
Clay
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Try using the Force Run option in the table settings to resolve this issue. If that doesn't work, delete the affected column, create a fresh column, and re-map your data. Also check that you haven't previously deleted records from this search - if you deleted records from your company search, you won't be able to re-import them to the same table and will need to re-configure the search from scratch. If you need further help, request human assistance by clicking on Talk to a person.
Source: Sources | Documentation | Clay University
William F.
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Requesting a human please
LuisArturo
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Hey there thanks for reaching out, to clarify here is this issue occurring, when attempting to create any new table?
William F.
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It was being weird doing a people search and took a few attempts to work, but now I'm trying a company search and it isn't working at all
William F.
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I'll dm you with a Jam video of the issue
William F.
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just sent
LuisArturo
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Thank you taking a look at this
LuisArturo
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Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
William F.
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https://app.clay.com/workspaces/406122/w/find-companies?workbookId=wb_YjfFpwUc8rNA
William F.
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if that one doesn't work as it is for the search: https://app.clay.com/workspaces/406122/workbooks/wb_YjfFpwUc8rNA
William F.
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I got it to work by saving the search, canceling it, then rerunning it
William F.
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but something is glitchy there
LuisArturo
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Checking this right now

18 comments