Error: Find People Search Failed - Contact Clay Support

BobbyO

·

Hi Team, Receiving this error: Find people search failed. Contact Clay support for help (Error code: at_cVPXVtTMh9ZX)

4 comments

· Sorted by Oldest

BobbyO
·
·
This is the table: https://app.clay.com/workspaces/34090/workbooks/wb_BjRYtPnsfEyR/tables/t_XnVUfKffTzfk/views/gv_FbJmFyxgEwTq
Channeled
APP
·
·
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Bruno (Clay)
·
·
Hi Robert, thanks for reaching out. The error here is related to the search parameters you set up. You should either set up a per company limit or a global limit. Can you get rid of the global limit and run the search again for me and see if this fixes the issue? https://downloads.intercomcdn.com/i/o/1173904202/c0eda4288fee4df4322638b3/CleanShot+2024-09-09+at+10_47_35%402x.png?expires=1725894900&signature=82074793334725f9f2a1d90cca8867b8d83a763c3840061ab2721ba012bb35cf&req=dSEgFcB%2BmYNfW%2FMW1HO4zXyGcNjdipdneHDfrODgNmwBzQVgMtqCdJSn0ln4%0A%2BeOj%0A You should be able to edit your people search as follows: https://downloads.intercomcdn.com/i/o/1173905661/4cf4282094634917c085ee3b/CleanShot+2024-09-09+at+10_51_24.gif?expires=1725894900&signature=841c3b0a0c5987dd53fde7c85e9b163240e33e7f90c9cfb9c582f2e6a9c87139&req=dSEgFcB%2BmIdZWPMW1HO4zROSga32kgjXdmwewWQcJo41ZvzF3BpBzs2WunYq%0A2eqb%0A I hope this was helpful. If there's anything else I can assist you with, please let me know!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

BobbyO
·
·
This is the table: https://app.clay.com/workspaces/34090/workbooks/wb_BjRYtPnsfEyR/tables/t_XnVUfKffTzfk/views/gv_FbJmFyxgEwTq
Channeled
APP
·
·
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Bruno (Clay)
·
·
Hi Robert, thanks for reaching out. The error here is related to the search parameters you set up. You should either set up a per company limit or a global limit. Can you get rid of the global limit and run the search again for me and see if this fixes the issue? https://downloads.intercomcdn.com/i/o/1173904202/c0eda4288fee4df4322638b3/CleanShot+2024-09-09+at+10_47_35%402x.png?expires=1725894900&signature=82074793334725f9f2a1d90cca8867b8d83a763c3840061ab2721ba012bb35cf&req=dSEgFcB%2BmYNfW%2FMW1HO4zXyGcNjdipdneHDfrODgNmwBzQVgMtqCdJSn0ln4%0A%2BeOj%0A You should be able to edit your people search as follows: https://downloads.intercomcdn.com/i/o/1173905661/4cf4282094634917c085ee3b/CleanShot+2024-09-09+at+10_51_24.gif?expires=1725894900&signature=841c3b0a0c5987dd53fde7c85e9b163240e33e7f90c9cfb9c582f2e6a9c87139&req=dSEgFcB%2BmIdZWPMW1HO4zROSga32kgjXdmwewWQcJo41ZvzF3BpBzs2WunYq%0A2eqb%0A I hope this was helpful. If there's anything else I can assist you with, please let me know!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.