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Issue Importing People into Table: Contact Clay Support | Clay

Issue Importing People into Table: Contact Clay Support

·Oct 02, 2024 08:42 PM·

Hii Team, i am facing issue while i am importing people into table It's is saying Failed to populate source, Please contact Clay Support.

10 comments

· Sorted by Oldest

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (.
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Hey, thanks for reaching out! That issue could be caused by a few things, like trying to add too many people to the table at once or attempting to save a people search inside a company table. Could you record a Loom video showing the error more clearly so we can take a closer look? 😊
Jagruth V.
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Hey Bo (. Here's the loom video link : https://www.loom.com/share/98bfda914b29446d9a4ae5088cfd08f3?sid=c00ba98c-d99b-4255-addb-d35d22ada8cc
Bo (.
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Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1727908200&signature=2fe563a69ad6efe656060cd2a1a71acdc10eb2ad0c6218ca71030ffd0a2dbd7c&req=dSEgF85%2FmohWX%2FMW1HO4zYTywCz1Bp8U2BKsam%2FhVPvH8g%3D%3D%0A
Jagruth V.
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i am importing to new table Bo (.
Bo (.
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Could you send me the URL? I’m unable to see which account you’re using here. This will help me assist you better 😊.
Jagruth V.
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Here's my email logged with clay : cohile6383@daypey.com
Daniela D.
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Hey! Thanks for sharing. I ran some tests and successfully imported the results into this table in your workspace: https://app.clay.com/workspaces/343947/tables/t_GSyTcSHdzosA/views/gv_jfpbrtJiVru3 We couldn't reproduce the error you got in the Loom video. It may have been a glitch with the search import at the time. Did you have any other filters applied?
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Jagruth V.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: