Home

Clay Announcements
Clay Support
Discuss Anything
Feedback & Requests
GTM Career Advice
Introduce Yourself
Member Spotlight
Share Content and Events
Share Full-time Jobs
Share Part Time Jobs
Share Tables, Tools, and Workflows

Community Guidelines

Explore Events
Clay Cup

Powered by Tightknit

Issues Accessing Technology Data in HG Insights | Clay

Issues Accessing Technology Data in HG Insights

·Dec 18, 2025 04:07 PM·

I'm trying to build a list using HG Insights as the source to find companies that use a particular technology, but cannot add the technology that I'm looking for. The interface looks different - is HG Insights still supported and/or working properly?

8 comments

· Sorted by Oldest

Clay Support
APP
·
·
Yes, HG Insights is fully supported and working. We recently refreshed the UI to make it faster and easier to use. [1]
The interface now lets you select entire software categories or parent companies instead of individual products. You can browse technologies within categories to find exactly what you need.
If you can't find your specific technology in the Products dropdown, try these approaches:
• Use Vendor Domains (e.g., ramp.com, expensify.com)
• Filter by Product Categories or Product Attributes
• Check discovery.hgdata.com to verify it's in HG's database [2] [3]
The preview only shows the top 1000 most used products, not HG's entire catalog, so using vendor domains often helps find what you're looking for.
Clay Support
APP
·
·
Was that helpful?
Brandon H.
·
·
No. The interface doesn't provide an input box to select the technology I want to filter by and looks different from when I've used it in the past.
Clay Support
APP
·
·
I'm sorry for the frustration this has caused. I'll connect you to a human agent who can assist you further with this issue.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

image.png(93 kB)
Michael A.
·
·
Hi Brandon - thanks for reaching out!
This might've been related to a earlier bug we had with HG Insights. It should be fixed now. Let me know if you're still facing issues on your side.
Brandon H.
·
·
Thanks, Michael A.. It's working now.
Michael A.
·
·
Sounds good! I'll close this ticket out for now but feel free to re-open if you have any questions :)