Request for Refund of 2400 Credits After Workspace Feature Use

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hi there - i used the workspace feature to find people - it did not warn me that it was going to charge me credits . can you please refund me the 2.4k credits it charged me?

8 comments

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Miguel M.
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https://app.clay.com/workspaces/217721/workbooks/wb_Np8PqyPffxy5/tables/t_hjqn8AVmYVpP/views/gv_72jZHKtq5s7F
Bo (.
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Hey, thanks for reaching out. It looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more! I've went ahead and added the credits back too
Miguel M.
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Thanks Bo!
Channeled
APP
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Hi Miguel M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
LuisArturo
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Hey there Miguel thanks for reaching out, just heard from the team that this issue was addressed.
Miguel M.
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thanks! what was the bug out of curiosity?
LuisArturo
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There was an bug with the total amount of credits that would be used not being showing in the setup.