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Issues with Clay's Data Quality & Request for Refund

ยท
ยท

Dear Clay Team, we have massive issues with Clay and we'd like to have our money back for the subscription. Why: Data quality of scraped contacts is really, really bad. We did several tests within the last weeks and found several issues compared to other Tools like Apollo (outdated contacts > people are not working for the specific company anymore since months!!, Duplicates, website scraping doesn't work properly, Integration of HTTP API doesn't work for our business case, Chat GPT integration issues, etc. We spent a lot of money and time to solve these issues and lost a lot of time we need for sales outreach. Just by configuring Clay and solving issues. Please contact me by email to talk about next steps and how we can cancel the contract. I'm happy to talk about working with clay lateron as soon as the quality of the tools and integrations improved. Thanks.

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    Clay Team
    APP
    ยท
    ยท

    Hi Daniel, thanks for getting in touch! I'm sorry to hear that, I will contact the team.

  • Avatar of Stefan K.
    Stefan K.
    ยท
    ยท

    Hey Daniel V. I really appreciate you sharing these challenges and we are here to help you find a good resolution! I'm emailing you now.

  • Avatar of Daniel V.
    Daniel V.
    ยท
    ยท

    Thanks Stefan. Received. Will book a meeting.