Issues with LinkedIn Data Enrichment: Seeking Solutions

Georgios K. · 2025-12-04T13:40:01.017Z

Hi everyone, I am having problems with enrichting data from linkedin since yesterday. What could be the cause? I tried all kind of openAI Versions.

Issues with LinkedIn Data Enrichment: Seeking Solutions | Clay

Clay Support
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For Company and People data enrichment issues, try these solutions:
Force restart the enrichment:
Click the column header in queued state
Hover over "Run column" and select "Force" to jump start it
Check OpenAI API setup:
Verify your API key at platform.openai.com/account/api-keys
Ensure you have tier 2+ with 30,000 TPM for content generation or 450,000 TPM for web research
Verify input data:
Check for missing/invalid company domains or website URLs
Ensure required identifiers are populated
Since you're using Sculptor, try asking it to help troubleshoot your specific enrichment setup first - it's free and can quickly identify configuration issues. Let me know if Sculptor helps or if you need further assistance.
Clay Support
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Did that answer your question?
Clay Support
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If you still need help with your data enrichment issue, I’m here to assist you further. Would you like to provide more details about what you’re trying to resolve or understand?
Georgios K.
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Where can I check the tier2+ status?
Clay Support
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You can check your OpenAI tier status at https://platform.openai.com/settings/organization/limits.
You can also view your usage and limits at:
Usage: https://platform.openai.com/account/usage
Limits: https://platform.openai.com/account/limits
Usage Tiers: https://platform.openai.com/docs/guides/rate-limits/usage-tiers
For Company and People data enrichment, you need Tier 2+ with 450,000 TPM for web research/Claygent. [1]
Clay Support
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Is that what you were looking for?
Georgios K.
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I am having tier2
Clay Support
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Great! Since you have Tier 2, you meet the requirements for Company and People data enrichment (450,000 TPM).
Try these troubleshooting steps:
• Force restart: Click your column header → hover "Run column" → select "Force"
• Check input data: Verify company domains/URLs are valid and populated
• Monitor rate limits: Clay implements limits for system stability, especially with heavier prompts
Since you're already using Sculptor, ask it to help troubleshoot your specific enrichment setup - it can quickly identify configuration issues.
Let me know if these steps resolve the issue or if you need further assistance. [1]
Clay Support
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Did that answer your question?
Clay Support
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If you still need additional help with your data enrichment issue, I’m here to assist you. Would you like to share more details about what you’re trying to resolve or understand?
Georgios K.
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which enrichment tool fits perfect for finding the total years of experience
Clay Support
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AI Formulas are perfect for calculating total years of experience. [1]
First, enrich people using "Enrich Person from Profile" to get work experience data. [2] Then use AI Formulas to calculate total years - they're free, don't consume credits, and ideal for structured calculations like totals.
Steps:
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Add a new "formula" column
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Prompt AI to calculate total years of work experience
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AI generates the code automatically [3]
Try asking Sculptor (top-right corner) to help set this up - it's free and can quickly build the formula for you.
Clay Support
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Is that what you were looking for?
Clay Support
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If you still need additional help with setting up the enrichment tool or calculating total years of experience, I’m here to assist you. Would you like to provide more details about what you’re trying to resolve or understand?
Taimoor A.
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Please use b2b enrichment if you have LinkedIn URL by using http API call integrate with b2b enrichment and enrich profile or the person Just read the API docs of b2b

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